Project Title: Inform Digital Transformation Strategy for Business Continuity for Customers and Employees
Lakeshore Recycling Systems
| Details | |
|---|---|
| Project Title | Inform Digital Transformation Strategy for Business Continuity for Customers and Employees |
| Project Topics | Customer Service & Account Management |
| Skills & Expertise | |
| Project Synopsis: Challenge/Opportunity |
For nearly 20 years, Lakeshore Recycling Systems (LRS) has provided recycling and 100% waste diversion programs, affordable roll-off container service, on-site storage, portable restrooms, street sweepers and comprehensive waste removal to businesses and homeowners. Whether looking for a curbside pick-up, conventional dumpster or roll-off, LMS recycling aims to deliver outstanding service and reliability to their customers. Recent acquisitions have brought new technological and cultural knowledge and skills to the organization, and LMS is looking to develop a fully integrated digital system that can bring about business continuity for stakeholders. As a result, Lakeshore Recycling Systems is looking to student to assess current practices and make recommendations that will contribute to the organization's digital transformation strategy.
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| Project Synopsis: Activities/Actions Required | |
| Project Synopsis: Expected Results |
Project Timeline
| Touchpoints & Assignments | Date | Type |
|---|---|---|
|
REMINDER OF CONFIDENTIALITY |
Mar 09 2021 | |
|
KICKOFF SURVEY DUE |
May 09 2021 | Evaluation |
|
OFFICIAL PROJECT LAUNCH |
Jun 09 2021 | |
|
Students Introduced to Projects |
Jul 09 2021 | |
|
Program Kickoff |
Sep 06 2021 | Event |
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SUBMIT FINAL DELIVERABLE |
Sep 12 2021 | Submission Required |
|
OFFICIAL PROJECT END |
Oct 12 2021 | |
|
SELF ASSESSMENT DUE |
Dec 12 2021 | Evaluation |
|
PEER ASSESSMENT DUE |
Dec 12 2021 | Evaluation |
|
Milestone 2 Deliverable Due |
Submission Required | |
|
Milestone 3 Deliverable Due |
Submission Required | |
|
TEMP CHECK #3 DUE |
Evaluation | |
|
TEMP CHECK #1 DUE |
Evaluation | |
|
TEMP CHECK #2 DUE |
Evaluation | |
|
Milestone 1 Deliverable Due |
Submission Required |
Program Managers
| Name | Organization |
|---|---|
| Neil Doughty | Northern Illinois University (NIU) |
Teams
| Team Name | Project Name | Team Members |
|---|---|---|
| No Teams Available |