Project Title: Develop Partner Recruiting, Onboarding, and Management Processes

Plano Area Alliance Supporting Student Success (PAASSS)

Details
Project Title Develop Partner Recruiting, Onboarding, and Management Processes
Project Topics Customer Service & Account Management Operations
Skills & Expertise
Project Synopsis: Challenge/Opportunity
PAASSS (Plano Area Alliance Supporting Student Success) faces the challenge of expanding its community impact through strategic partnerships. The organization seeks to identify, recruit, and manage partners who share its mission of community support and student success. The opportunity is to develop efficient processes that align PAASSS with partners whose values and resources harmonize with its mission.

Efforts to broaden the partner portfolio and improve partner management will lead to significant growth in PAASSS's outreach capabilities. This project enables PAASSS to tap into untapped resources, optimize existing networks, and streamline partner engagement, ultimately enhancing community support. By implementing these processes, PAASSS can better focus on its mission, delivering higher-quality services to the Plano community and achieving its goal of empowering families for a brighter future.
Project Synopsis: Activities/Actions Required
  • Conduct a comprehensive examination of PAASSS's mission, values, and strategic objectives.
  • Review the current partner portfolio and assess existing partner recruiting, onboarding, and management processes.
  • Analyze industry best practices and technologies for partner management.
  • Develop a detailed process map highlighting suggested technologies and processes for partner recruiting, onboarding, and management with a focus on growth.
  • Create a clear roadmap for implementing the recommended processes.
  • Collaborate with PAASSS stakeholders to ensure alignment with organizational goals and mission.
  • Establish key performance indicators (KPIs) to measure the success of the partner management processes.

Project Synopsis: Expected Results
  • Successful development of streamlined partner recruiting, onboarding, and management processes.
  • Increased number of strategic partnerships aligned with PAASSS's mission.
  • Enhanced efficiency in partner management, resulting in improved outcomes.
  • Measurable growth in community impact and support.

Project Timeline

Touchpoints & Assignments Date Type

Student Pre-Kick-off Self-Assessment Form

Nov 12 2023, 20:00 PM EST (UTC-05:00) Evaluation

Student Temperature Check

Nov 20 2023, 20:00 PM EST (UTC-05:00) Evaluation

Student Post-Engagement Peer Assessment Form

Dec 10 2023, 20:00 PM EST (UTC-05:00) Evaluation

Student Post-Engagement Self-Assessment Form

Dec 10 2023, 20:00 PM EST (UTC-05:00) Evaluation

PROJECT EVALUATION

Dec 13 2023, 12:00 PM US/Central (UTC-05:00) Evaluation

Program Managers

Name Organization
Jacie Collum Northern Illinois University (NIU)
Andy Gronik