The Aurora Financial Empowerment Center will expand to become the Offices of Financial Empowerment. This needs to be carefully strategized, implemented and be sustainable over the long term. As part of our strategy to improve and expand the Aurora FEC, we are looking to you to make research-driven recommendations for best and proven strategies, frameworks, and practices for increasing client banking outcomes by connecting unbanked and underbanked clients with equitable and accessible banking options. Research Data Synthesis & Analysis Recommendations Business Process Design Build a better foundation to launch and sustain the Offices of Financial Empowerment. Results to be measured are a increase in banking outcomes using salesforce (FECBOT).