The Aurora Financial Empowerment Center will expand to become the Offices of Financial Empowerment. This needs to be carefully strategized, implemented and be sustainable over the long term. As part of our strategy to improve and expand the Aurora FEC, we are looking toward opportunities for expansion, and need your assistance researching, benchmarking, and recommending expansion strategies. New Business Opportunity Assessment Strategy Development Business Process Design We aim to increase in % of Aurora Clients without losing overall amount of clients, and have an actionable strategic plan for expanding services.